In today’s digital-first world, even a few seconds without internet can feel like an eternity. Whether you're in the middle of a video call, binge-watching your favorite series, or sending a critical work file, an unexpected WiFi disruption isn’t just annoying—it disrupts your entire day.

PLDT Home Always On is a revolutionary hybrid modem designed to keep you connected—no matter what. It’s the first of its kind in the Philippines, combining high-speed Fiber internet and LTE backup in a single device. When your Fiber line experiences downtime, Always On automatically switches to unlimited LTE—no need to tether your phone, reset your router, or lift a finger.

Once your Fiber connection is back, the modem switches seamlessly—so you don’t have to reconnect your devices or worry about losing your progress.

Intelligent Auto-Fix Feature

Here’s where it gets even smarter: if your modem runs on LTE for 30 minutes or more, it automatically creates a fault report for PLDT. No need to call the hotline or wait in chat queues. While PLDT works on restoring your Fiber service, you stay online and uninterrupted.

Faster, Stronger WiFi with WiFi 6

Powered by WiFi 6 technology, PLDT Home Always On delivers blazing-fast internet speeds of up to 1 Gbps (depending on your plan) across multiple devices. Whether it’s work, school, gaming, or streaming, every member of the household enjoys faster, more stable, and lag-free connections.

Why You Need PLDT Home Always On

While no technology can prevent outages, PLDT Home Always On ensures you’re never left disconnected. Here’s why it’s a must-have for every Filipino home:

🌧️ Weather-Proof Your Connection

The Philippines experiences around 20 typhoons annually. Heavy rains, strong winds, and floods can damage fiber cables or undersea lines. While repairs are underway, Always On keeps you online with LTE backup.

🛠️ Stay Online During Road Constructions

Urban roadworks often lead to accidental fiber cuts. These unexpected outages can take hours—or even days—to fix. With Always On, you don’t need to miss a meeting or delay a deadline.

🐀 Defend Against Rodents and Other Fiber Foes

Believe it or not, rodents and other small animals have been known to chew through fiber cables, especially in suburban and city neighborhoods. LTE backup ensures you’re still connected while technicians sort it out.

🧰 Cable Theft? Stay Connected

Cable theft continues to disrupt internet connections, especially in Metro Manila. When this happens in your area, PLDT Home Always On keeps your home or business connected via LTE.

Your Life Doesn’t Pause—And Neither Should Your Internet

PLDT Home Always On isn’t just a backup—it’s an intelligent, automated, always-ready solution designed for the realities of everyday life. Whether you’re working from home, attending virtual classes, or simply unwinding online, you can count on PLDT to keep you connected.

Discover more about PLDT Home Always On here.

 “It felt like forever.”  This is how Miss Universe Philippines 2023 Michelle Marquez Dee described the moment when she was announced as the winner last May.

PLDT chairman Manny V. Pangilinan with (L-R) Miss Universe Philippines 2023 2nd Runner-up Angelique Manto, Miss Universe Philippines 2023 and PLDT Home Ambassador Michelle Marquez Dee, Miss Charm Philippines 2024 Krishnah Marie Gravidez, and Miss Universe Philippines 2023 1st Runner-up Christine Juliane Opiaza.

 “All you can hope for is that destiny is on your side — and it was on that night of May 13. When they finally called my name, honestly, I just felt like all the hard work paid off. When you’ve dedicated your whole life and everything for that moment to happen, mapapabagsak ka. I actually bent over because of relief, happiness, and gratitude.”

 28-year-old Michelle will represent the Philippines at Miss Universe in El Salvador in November.

 She is the finest fit, even PLDT Inc. Chairman Manuel V. Pangilinan himself said upon meeting her, along with the other Miss Universe Philippines queens at a PLDT and Smart exclusive meet-and-greet with executives and employees at Ramon Cojuangco Building in Makati City recently.

“We could think of no better woman to proudly bear the flag at this year’s Miss Universe pageant than Michelle,” Pangilinan said. “She is smart with her confidence and authentic with her advocacies. We at PLDT fully stand beside her. We have no doubt that she will be one of the strongest queens in the field, and that she will go very far.”

Deepening her connections

Michelle celebrates, and at the same time, bears on her shoulders the legacy of her mother Melanie Marquez in the pageant world. Melanie is the youngest Miss International, winning the title when she was only 15 years old in 1979. Later on, she became a successful actress, starring in comedy films and TV sitcoms.

An actress, model, and PLDT Home ambassador, Michelle enjoys a close relationship with her parents and siblings, with whom she always stays connected through video calls.

“My mom is one of my biggest inspirations. She is responsible for why I am so strong,” she says. “She is somebody that I really look up to. She was nothing but proud. She instilled in my mind that I should shine as my own woman, be confident in what I have and what I have to offer.”

PLDT Home Senior Vice President and Head for Consumer Business Jeremiah de la Cruz with (L-R) Miss Universe Philippines 2023 2nd Runner-up Angelique Manto, Miss Charm Philippines 2024 Krishnah Marie Gravidez, Miss Universe Philippines 2023 and PLDT Home Ambassador Michelle Marquez Dee, and Miss Universe Philippines 2023 1st Runner-up Christine Juliane Opiaza.

On the night Michelle won, pageant fans went wild when they saw what netizens dubbed “the snake walk.” She recalls, “The inspiration was really my mother. My trainer Ian Mendajar and I were conceptualizing the walk and really trying to personalize my choreography. We had always aspired to integrate my mom as an inspiration throughout my journey and we felt like this was the right moment.”

Michelle wanted to do something special during the coronation night because it was Mother’s Day the following day. “I dedicated my whole journey to my mom and my family. I owe it to them that I’m a strong and empowered individual.”

Michelle’s international pageant journey would have commenced in 2019 when she won Miss World Philippines, but the pandemic happened. She then joined Miss Universe Philippines 2022, where she won Miss Universe Philippines Tourism, second to Filipino-Italian Celeste Cortesi who won the crown, with the two becoming close friends over time. Early this year, Michelle became part of the cast of the fantasy drama Mga Lihim ni Urduja, which premiered in February, and throughout the MUP competition — where she first had to compete to represent Makati — she was running on only a few hours of sleep between the pageant competition and taping.

Throughout her busy schedule, Michelle constantly communicated with her family and friends. And thanks to social media, powered by the fastest broadband connection provided by PLDT Home, she realized just how much of a positive impact she had on her fans and that she could have on young people – especially young girls who aspire to be successful in and outside the pageant circuit.

“Miss Universe is undoubtedly one of the biggest platforms to really create positive change around the world, and that’s my main goal. I want to set a great example for people to become empowered and transformational leaders,” she says. “To finally walk this path is absolutely amazing. I’ve had one of the hardest times in the past few months, and it was all worth it. Hard work and dedication can get you anywhere you want in life.”

Enjoy superstar-level streaming with a complimentary 1-month subscription to NBA League Pass, available when you apply for a PLDT Home Fiber Plan 2099 and up!

Photo credits: Adam Pantozzi/NBAE via Getty Images

The current NBA season is as intense as ever. With the NBA Finals in sight, the remaining teams left standing in the Conference Finals are living up to their elite status and promising the most compelling storylines.

The Western Conference Finals saw the top-seeded Denver Nuggets sweep the Los Angeles Lakers in convincing fashion, which witnessed two-time NBA MVP Nikola Jokic and Jamal Murray outdueling 2022-23 NBA All-NBA Third Team member LeBron James and Anthony Davis. In its 47th NBA season, the Nuggets are advancing to the NBA Finals for the first time in franchise history.

In the Eastern Conference Finals, the eighth-seeded Miami Heat have the Boston Celtics on the ropes, taking a commanding series lead attributed to the grit and leadership of 2022-23 NBA All-NBA Third Team member Jimmy Butler. A game away from elimination, the Celtics’ All-Star duo of Jayson Tatum and Jaylen Brown must find ways to push the series in their favor if they plan to have a chance at securing their franchise’s 18th NBA championship, which would break a tie with the Lakers for the most in league history.

NBA fans in the Philippines deserve the best basketball viewing experience and through PLDT Home's award-winning fastest internet, fans can stay up to date with the latest NBA news and watch nonstop playoff action throughout the NBA Finals.

Subscribe to PLDT Home Fiber Plan 2099 and up from now until May 31 to get access to a complimentary 1-month subscription for NBA League Pass.

Now integrated into the new and improved NBA App, the NBA League Pass grants fans access to streaming live games, highlights, scores, stats, and standings – all in one place. For NBA League Pass subscribers, the live streams feature higher video quality, lower streaming latency, and a seamless user experience for consuming live NBA content. In addition, to live games, subscribers can also explore the NBA Vault to watch archived games, including 500 of the best classic games in NBA history and every NBA Finals game since 2000. 

Photo credits: NBA

NBA League Pass allows streaming on mobile devices (one device per stream), gaming consoles, and desktops via a web browser. For the full list of all compatible devices, please see here.

Experience high-speed streaming for NBA League Pass at no extra cost when you apply for PLDT Home Fiber Plan 2099 and up until May 31, 2023. Enjoy the free installation and activation worth P3600 if you avail within the same period. Visit pldthome.com/internet to apply now.

Existing PLDT Home customers can also avail of NBA League Pass through their account and charge it directly to their bill. They can choose between the Team Choice which grants 30-day access to all matches of their chosen team and the Monthly Pass which allows 30-day access to all NBA games and teams. Get the passes at P340 and P425, respectively, discounted versus its SRP P399 and P499. To purchase, head on to pldthome.com/nba-leaguepass.

(PRESS RELEASE) PLDT Inc. (PLDT) has achieved a five-peat win at the Ookla® Speedtest Awards™ 2022 -- a first for PLDT, and for the Philippines.   

Global benchmarking company Ookla® announced that PLDT, the country’s largest digital services provider, achieved a top speed score of 86.52 in 2022, affirming the telco’s dominance and consistent performance in delivering the country’s fastest Internet speeds for the fifth consecutive year. 

Leading the Philippines’ digital transformation

PLDT has consistently dominated the Ookla® Speedtest Awards™ for five consecutive years as a result of the telco giant’s aggressive network expansion and drive to lift the quality of customer experience. 

The PLDT Group has been supporting the country’s digitalization by bringing the benefits of connectivity and other digital services to more areas in the Philippines. In 2022, PLDT recorded a total of 6.08 million fiber-powered ports, covering around 17,700 barangays across the country. 

“PLDT’s commitment is to help build and empower the nation by setting the bar high in providing world-class digital services for Filipinos,” said PLDT President and CEO Alfredo S. Panlilio. “For the past five years, PLDT has made big strides to elevate our customers’ experience by delivering the best-fixed network services. We intend to keep this momentum and to go above and beyond in ensuring that our customers get the best digital experience wherever they need it – at home, school, or the office.”

PLDT remains the only telco in the Philippines that can deliver the fastest fiber-optic speeds of up to 10 Gbps, which was made available to the public as early as 2021. This groundbreaking move has placed the Philippines alongside first-world nations in terms of ultra-fast internet speeds including South Korea, Japan, Norway, Italy, New Zealand, and USA. 

As of end-2022, PLDT achieved an all-time high number of home broadband customers by adding 1.1 million new fiber subscribers, capturing 59% of fiber customer industry growth for 2022. This brought PLDT Home’s total fiber subscribers to 2.9 million.

PLDT Home continues to be the trusted telco provider of Filipinos that delivers the fastest internet and future-ready innovations in their homes. Leading innovations for the home broadband segment in 2022, PLDT Home boosted its efforts to give customers the best digital experience at home by increasing the speeds of all its Fiber plans up to two times faster than previous speeds. 

The PLDT Group, through its ICT subsidiary ePLDT, also provides data center, multi-cloud, and cybersecurity solutions that enable the digital transformation of large companies, Micros, and Small and Medium Enterprises (MSMEs) to help drive the country’s inclusive economic growth. Leveraging on PLDT’s advanced infrastructure, ePLDT is the country’s leading provider of data centers and multi-cloud managed service offerings.

The Most Coveted Ookla Speedtest Award

PLDT is the only telco in the Philippines that has ever achieved a five-peat for the highest award from Ookla. According to Ookla, only a handful of internet service providers have won the prestigious award for five consecutive years worldwide. In Southeast Asia, only PLDT as the leading telco in the Philippines has this honor, alongside Singapore’s ViewQWest. 

Ookla’s Chief Technology Officer, Luke Deryckx, affirms PLDT’s superior network performance for the past five years. He says, “With over 18 million consumer-initiated tests taken daily and billions of data points gathered, the Ookla data paints a clear picture of the performance, quality, and availability of virtually every network in the world. We are proud to recognize PLDT’s hard work in providing the fastest Internet experience in the Philippines and celebrate their achievements in superior network performance over the last 5 years.” 

With consistent wins at the Ookla® Speedtest Awards, PLDT also clocked the top speeds in major areas in the Philippines and bested all other major telco providers in 2022 including Pasig City, Cagayan de Oro, Baguio City, amongst others.

All these achievements are powered by PLDT’s widest fiber network in the country which now spans 1.1 million kilometers, extending its reach to 17.2 million homes passed, in 68% of the country’s cities and municipalities. 

For more information about PLDT’s Ookla Speedtest Awards, visit www.pldt.com.

Disclaimer: 

Based on analysis by Ookla® of Speedtest Intelligence® data for (Q1–Q4) 2018, 2019,2020, 2021, 2022. Ookla trademarks used under license and reprinted with permission

(PRESS RELEASE) The future of Philippine entrepreneurship is female and digital. PLDT Home harnesses the power of the country’s fastest broadband internet provider by supporting Madiskarte Moms PH (MMPH), an online community of mompreneurs who want to build and grow their own online business while taking care of their family’s needs at home. 

At present, there are 153,000 community members who regularly share ideas and knowledge, and offer each other advice, encouragement, and inspiration. The group has helped many of its members grow their side hustles into booming online home businesses that have allowed them to support and build dreams for their families. 

The group became not only a go-to space for digital business tools, basic and necessary knowledge and skills training, and networking opportunities, but it also became an emotional and mental support system. MMPH believes in the importance of giving recognition to the passion and resilience that the members have shown all throughout their entrepreneurial journey, especially during the pandemic. 

Hence, MMPH launched the Gawad Madiskarte Awards in 2022 to highlight and celebrate the most outstanding mompreneurs in the community. The winners were rewarded with more of the support that they need to expand their business further and their stories serve as an inspiration to every mompreneur who are working hard to reach their own dreams of success.

Mompreneurs who inspire

For mompreneur and Diskarteng Solid Award winner Abigail Madrigal, support from many people is always crucial when trying to get a business off the ground. She sold high-quality bedsheets on online selling platforms while balancing a full-time job and raising a toddler during the pandemic. 

“I started this business with the capital of P10,000—equivalent to 50 yards of fabric in five designs that were sewn by my Nanay. Now, we have the house next to ours as a production area, with rolls and thousand yards of fabrics in almost 100+ designs,” she shared. 

“MMPH gave me the important backing that I needed when I was starting. This platform landed me several clients and the word-from-mouth created from these transactions started the growth and reputation of my store, Mommy Matters. The posts that I read in the group also inspired me to work better on my venture,” Abigail said.

Kaylynn Adolfo of The Asian Mommy is a Diskarteng Eco-Friendly winner for her line of locally-made reusable cloth diapers. Her business follows her staunch zero-waste advocacy, exemplified with the reusable diapers and environmentally friendly packaging.  

Kaylynn learned that the network of like-minded people you meet can also be your biggest supporters and customers. “Through the Madiskarte Moms community, I have met moms that are now my suppliers,” she said. “I have also taken advice from other moms that has helped my brand flourish. The group has also helped me find customers multiple times.”  

Protecting the environment is likewise the advocacy of Rosanna Dela Cruz Kabiling of Something Nice Environmental Corp., a winner for the Diskarteng May Puso award, whose biggest lesson was that committing to a good cause can bring you success. 

Her business deals with the proper transport, treatment, disposal of hazardous waste; and reduce, reuse, recycle of scrap material for local and multinational companies. She values the supportive network that she has built with MMPH. 

“I am happy to see a lot of mommies today who are open-minded enough to start their own business and who are fulfilling their dreams. The group helps me to realize how blessed I am,”  Rosanna  said.

Madiskarte Mom Theresa Carbonell Buenaflor of Ellana Mineral Cosmetics was chosen for the Diskarteng Digital award, for using social media platforms to reach her customer base with her skincare, body care, and makeup products. Her inspiring insight is that one should always use technology and digital trends for better chances of success.

“MMPH helped us believe that there are still good people out there who support our brand, especially during the challenges of the pandemic,” Theresa said. “I'm grateful for the support and reception of this group because it helped me believe that there are still good people out there who can support each other in these tough times.”

Lou Neri Putian was the 2022 Diskarteng Home Biz winner.  She has emerged successful with her Sy Glow cosmetics and skincare products that are available through direct sales. She was able to thrive and properly manage her home business despite being a full-time mom raising her three kids, proving that with some diskarte and the right motivation, it is never impossible for moms to balance a business and being a mother.

“I was inspired by the other Madiskarte Moms of the group in growing my business, which I juggled together with taking care of my kids at home,” she says.  

PLDT Home aims to support the online community further, and help empower more women to achieve business success. 

PLDT Home is set to hold the second Gawad Madiskarte Awards in May 2023 to recognize the Madiskarteng Pinays who have shown excellence in growing  their online home businesses and positive attitude in helping and inspiring other fellow mompreneurs. To know more about this year’s Gawad Madiskarte Awards, join the Madiskarte Moms PH online community here: https://pldthome.info/GawadMadiskarteWomensMonth2023. 

Years spent taking care of his parents while keeping ties stronger through phone calls with family were rewarded when 57-year-old Rod from Manila won P5 million from the first-ever PLDT Home Rewards Grand Giveaway promo. 

From L-R Patrick Tang, First Vice President and Head of PLDT Home Customer Management, Winner of PLDT Home Rewards 5M Grand Giveaway, and Jason Ignacio, AVP and Head of PLDT Home Loyalty and Planning

Last week, we just got back our power in our area. Thank God I created a repair ticket in advance - days after Typhoon Odette struck the Visayas and Mindanao. With this special article, I will show you the steps how to report a repair online using PLDT Home Channels.

STEP BY STEP. 

Here's a quick guide on how to report a repair on your PLDT Home internet without calling 171.

1. Open your Facebook and search for PLDT Home or you may click this LINK.

2. Click Message and send MENU

3. Click Report a Problem

4. Enter your area code and telephone number (ex. 0288888171)

5. Enter your 10-digit PLDT account number (ex. 0222233311)

6. Wait for your repair ticket number

How to follow up on existing repair ticket numbers?

1. Open your Facebook and search for PLDT Home or you may click this LINK.

2. Click Message and send MENU

3. Click Follow up and Choose Repair

4. Then wait for the details to be sent via chat or wait for the available Agent.

I hope everyone is starting to get back on their feet. Fighting always!!! 

How about more savings after paying your PLDT Bill and doing it hassle-free!! You read it right, get free cashback vouchers if you pay your PLDT Bill using the number one e-wallet, PayMaya. Don't know how? First of all, download PayMaya App from Android and check out below infographics on how to settle your PLDT Bill!

HOW TO: Pay PLDT Bill Using PayMaya